Privacy Policy
Last updated: April 15, 2026
Introduction
BrightNest Kids Events ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
Information We Collect
We collect information that you voluntarily provide to us when you register on the website, express interest in obtaining information about us or our products and services, participate in activities on the website, or otherwise contact us.
Personal Information
The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the services and features you use. The personal information we collect may include:
- Names and contact information (email addresses, phone numbers, addresses)
- Child's name and age (for event planning purposes)
- Event preferences and special requirements
- Payment information (processed through secure third-party payment processors)
- Photographs taken during events (with explicit consent)
Automatically Collected Information
We automatically collect certain information when you visit, use, or navigate our website. This information does not reveal your specific identity but may include device and usage information, such as:
- IP addresses
- Browser and device characteristics
- Operating system
- Referral sources
- Device location
- Pages visited and actions taken on our website
- Time spent on pages
- Click-through information
How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website and services
- Improve, personalize, and expand our website and services
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, including for customer service, updates, and marketing purposes
- Process transactions and send related information
- Find and prevent fraud
- Customize event experiences for children and families
Sharing Your Information
We may share information in the following situations:
- Third-Party Service Providers: We may share your information with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
- With Your Consent: We may disclose your information for any other purpose with your consent.
- Legal Requirements: We may disclose your information where we are legally required to do so.
Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on our website to help customize the website and improve your experience. When you access our website, your personal information is not collected through tracking technology.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is different, look at your browser's Help Menu to learn the correct way to modify your cookies.
Third-Party Websites
Our website may contain links to third-party websites and applications that are not affiliated with us. We are not responsible for the privacy practices or the content of those sites. This Privacy Policy applies only to information collected by us. We encourage you to read the privacy statements of other websites before providing any information to them.
Children's Privacy
As our services are specifically directed at children and families, we take additional steps to protect children's privacy:
- We require parental consent before collecting any information about children under 13.
- We collect only the information necessary to provide our services.
- We do not use children's personal information for marketing purposes without explicit parental consent.
- Parents can review, update, or request deletion of their child's information at any time.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- The right to access your personal information
- The right to rectify inaccurate information
- The right to request deletion of your information
- The right to restrict processing of your information
- The right to data portability
- The right to object to our processing of your information
To exercise these rights, please contact us using the details provided in the "Contact Us" section.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, accidental loss, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have questions or comments about this Privacy Policy, you may contact us at:
BrightNest Kids Events90 Bloor Street West
Toronto, ON M5S 1M4
Canada
Email: [email protected]
Phone: +1 416 555 6534